Refund & Cancellation Policy
At Skills Zone Academy, we strive to ensure you are completely satisfied with our courses and services.
Last updated: June 2026
1. Refund Eligibility Period
We offer a refund within a specific timeframe depending on the course or service purchased. Generally, requests for refunds must be made within 7 days of your initial purchase date.
2. Conditions for Refund
To be eligible for a refund, the following criteria must be met:
- You have accessed less than 20% of the course content.
- You have not downloaded any proprietary course resources or materials.
- A valid reason for dissatisfaction is provided to our support team.
3. Non-Refundable Cases
Refunds will not be granted in the following situations:
- Requests made after the 7-day refund window has passed.
- Courses where a completion certificate has already been issued.
- Special promotional bundles or heavily discounted workshops marked as final sale.
4. How to Request a Refund
To initiate a refund, please reach out to our billing team with your order ID and registered email address:
Support Email: support@skillszoneacademy.com