Refund & Cancellation Policy

At Skills Zone Academy, we strive to ensure you are completely satisfied with our courses and services.

Last updated: June 2026

1. Refund Eligibility Period

We offer a refund within a specific timeframe depending on the course or service purchased. Generally, requests for refunds must be made within 7 days of your initial purchase date.


2. Conditions for Refund

To be eligible for a refund, the following criteria must be met:

  • You have accessed less than 20% of the course content.
  • You have not downloaded any proprietary course resources or materials.
  • A valid reason for dissatisfaction is provided to our support team.

3. Non-Refundable Cases

Refunds will not be granted in the following situations:

  • Requests made after the 7-day refund window has passed.
  • Courses where a completion certificate has already been issued.
  • Special promotional bundles or heavily discounted workshops marked as final sale.

4. How to Request a Refund

To initiate a refund, please reach out to our billing team with your order ID and registered email address:

Support Email: support@skillszoneacademy.com